Our Concierge Service
The process of selecting the right donor for you and your family can be overwhelming. We understand. That is why we have three consultation tiers to support every stage of your path to parenthood.
New Client Support
For clients just starting to explore, or those who already have a basic understanding of the donor selection process, our experienced Client Specialists can help you as you start your journey to creating a family. Clients receive:
- Exclusive Profile Access for Canadian Clients: Visit the Donor Listings page on our website to access free profile offers from Xytex.
Based on a preliminary consultation with one of our Client Specialists, clients are presented with various donor options. Clients receive everything offered in the New Client Support tier, plus:
- One-On-One: Up to one hour consultation with a Client Specialist via telephone or Skype.
- Photo Matching: Includes matching of physical features.
- Donor Matching: Receive up to 12 donor profiles presented to you based on your specific criteria.
For clients who want more support throughout the donor selection process, this offering provides clients with everything included in the Mini Consultation, plus:
- Personal Consultation Access: Up to two hours of one-on-one guided consultation in office or via telephone/Skype.
- Priority New Donor Notification: Be notified in advance, by email, of any new donors prior to general web release.