COVID 19 UPDATE: As a result of the suspension of patient care in fertility clinics,
the office of Outreach Health Group will be CLOSED for shipping effective immediately until further notice.
All other functions have been transitioned to the Corporate Customer Service Center, including orders for storage.

Your Investment

Your Investment 2020-01-17T13:11:54+00:00

Concierge Services

Our caring team is here to help you through this process. Private and confidential consultations are available for you. Information about each tier can be found on “The Process” page of our site. Click here for more info.

Consultation $149.95 + hst

Donor Sperm

**Prices are subject to change without notice**

Xytex, as of April 2, 2018

Donor Type | Sample Type > Washed Unwashed
Units > 1 to 5 6 or more 1 to 5 6 or more
Open ID $935 ea $910 ea $810 ea $785 ea
Anonymous $805 ea $780 ea $700 ea $675 ea

xyGene Donors as of April 12, 2018

Donor Type | Sample Type > Washed Unwashed
Units > 1 to 5 6 or more 1 to 5 6 or more
Open ID $935 ea $910 ea $810 ea $785 ea
Anonymous $805 ea $780 ea $700 ea $675 ea

xyLimited Donors as of April 12, 2018

Donor Type | Sample Type > Washed Unwashed
Units > 1 to 5 6 or more 1 to 5 6 or more
Open ID $655 ea $630 ea $570 ea $545 ea
Anonymous $565 ea $540 ea $490 ea $465 ea

Select Donors as of November 29, 2017

Donor Type | Sample Type > Washed Unwashed
Units > 1 to 5 6 or more 1 to 5 6 or more
Open ID $655 ea $630 ea $570 ea $545 ea
Anonymous $565 ea $540 ea $490 ea $465 ea

IMPORTANT NOTE ABOUT MULTIPLE UNIT ORDERS Discounts for orders of 6 or more units are applied when all units are ordered at the same time and is not retroactive to previously purchased units. The total number of units to purchase must be on the original order form to qualify.

**Orders of 6 units or more are eligible for 1 year FREE Storage.


Retrieval Fee (reserved units) $25.00
HOLD UNITS – First 24 hours No Charge
HOLD UNITS – Subsequent day fees (each business day) $10.00/day
Monthly storage fees (in effect after units are stored for 1 month) $25.00
Annual storage fees $250.00
3 Years Pre-Paid Storage ($216 per year) $650.00
5 Years Pre-Paid Storage ($200.00 per year) $1000.00
Duplicate document copies at client request $25.00

*HST is applicable to all storage options*

Payment Options

Outreach Health Group Accepts Visa, Visa Debit (except cards that start with 4506), MasterCard, American Express, and Email Money Transfer. At this time we are unable to accept Mastercard Debit cards AND **E-TRANSFER PAYMENTS WILL NO LONGER BE ACCEPTED AS OF FEBRUARY 1, 2020**

Payment MUST be received prior to shipment and/or reservation.

Shipping – *NEW PRICING EFFECTIVE OCTOBER 1, 2019* Orders MUST be received 2-3 business days prior to scheduled shipment.

Shipping – HST Applicable

Please contact us for a shipping quote if not seen here

Toronto/GTA – Effective October 1, 2019 – Deliveries Mondays, Wednesdays and Fridays only $75.00
Ontario – London/Hamilton/Kingston/Barrie/Orillia $85.00
Ontario – Northern – Thunder Bay/Sudbury $200.00
Quebec – Montreal $50.00
Quebec- Trois-Rivieres/Fleurimont/Quebec City $75.00
Quebec – Rouyn Noranda/Gaspe/Rimouski $110.00
Nunavut, Northwest Territories, Yukon and outside major centres $375.00
New Brunswick – Moncton $165.00
Nova Scotia – Halifax $165.00
Newfoundland – St John’s $250.00
Manitoba – Winnipeg – Bi Weekly $125.00
Saskatchewan – Regina/Saskatoon $165.00
Alberta – Calgary/Edmonton $125.00
Alberta – Red Deer/Medicine Hat $200.00
British Columbia – Vancouver/Victoria/Kelowna $165.00
Priority Same Day Shipping – in addition to regular shipping cost (Envoi prioritaire meme jour-plus frais d`envoi réguliers) $125.00



Outreach Health Group is closed on all Canadian Statutory Holidays. There are no shipping or deliveries available on these days.


Quality Issue Reports must be received within 45 days of thawing and within 90 days of shipment to be considered for refund or replacement.
(Effective Mar 1, 2019)


Units placed in “reserve” are purchased by the client and held at Outreach Health Group until required. At the time of shipping a retrieval fee of $25.00 + hst will be applied as well as shipping costs and any owing storage.
Storage – First month free. $25.00 + hst per month thereafter Storage – $250.00 + hst annually
Storage fees are due on an annual basis. Storage fees will be automatically charged to the credit card on file. If no credit card is on file, you will be invoiced directly for the amount owing. Unpaid Accounts – 3 notification attempts will be made to notify you of the amount outstanding, if the account remains unpaid after the 3 notifications and 3 months, the units will revert back to the ownership of Outreach Health Group.

Refund Policy

Effective August 10, 2010

  • Samples that have been shipped are the property of the purchaser and are non-refundable.
  • Units held in reserve at OHG are eligible for a 50% refund within 1 year of purchase less any owing storage fees. Donors that are “Second Pregnancy Only” are not eligible for a refund.
  • Units purchased from the Special Access Listing (DSSAP), Limited Edition Listing are not eligible for a refund.
  • Units purchased as “Informed Consent”, “Exceptional Release” or “XYGene Carrier” donors that need signed consents are not eligible for refunds.

Xytex also offers Outreach patients a Free 7-day trial of Premium Access to view Canadian Compliant donors.

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