A nice comment from a client - I've only been dealing with Outreach since Monday but already I am over the moon impressed with the quality of the customer service.
You've gone above and beyond for me.
I wanted to thank all the wonderful ladies who answered my questions and having lots of patience with me. I am very much looking forward to getting the process starting in August. Thank you again :).
A nice comment from a client - "Thank you so much for your patience with my many questions trying to arrange this. As always, great customer service!!!"
A nice comment from a client:
Thank you sooo much - all of you, at Outreach are truly a pleasure to deal with! We can't thank you enough for all you do!!
Thank you - thank you!
A nice comment from a client =
Thank you so much for the information. It was a pleasure speaking with you last week. You were quick and helpful.
We will speak to you again in late January once my process starts.
Have an amazing holiday and a great ushering in of 2017...I am glad you are now a part of my baby making team!!
I want to thank you for all your. It is really appreciated and it made the process easy.
A nice message from a client today;
Thank you very much for your extremely quick response.
I do have to say you and each one of your colleagues that we have dealt with since the beginning at Outreach our extremely professional and definitely expert in your field, coming from someone that has had nothing but a run around since the first day that we have begun our journey in family planning you all have made it so much easier so again thank you! Thank you ! Thank you !
I hope that you pass this on to the hires above if there are any, so that they can see that you guys are doing a wonderful job and it is much appreciated.
Well you've done it again, you helped me make wanting to have a baby a reality. On September 10, at 5:55am, they placed my little girl into my arms.
I can't tell you how happy having both my girls in my arms made me. I've never felt a bond so strong - and you had a big part in helping my dreams become reality!
We will make sure in the next couple weeks to make a trip out to see you!
A wonderful comment from a client
"I just want to thank you for your email and for the amazing service we get from Outreach each and every single time we call or email!
Thank you, Allison for your help and communications and to Marcy whom I called twice this morning alone and who was very patient and resourceful!"
A nice comment from a client - "Dear Leanna,
Just a quick note to say thank you. In a world where I am paying for so much, this simple act of kindness was so lovely to receive.
In fact when ever I've spoken to anyone at Outreach Health Services, email or phone, employees have been nothing but kind and patient. This is in comparison to others."
A nice compliment from a client;
I just wanted to send you these couple pictures to thank you for all you have done for me. Whether or not you realize the significant impact you have on people's lives, you allow women like me to have moments like these with our children.
Without wonderful, understanding, compassionate people like you, I never would have realized the bond between mother and baby, and for that XXXXX, (XXXXX), and I will be forever grateful.
A nice comment from a client*
"I'd like to thank you very much for the service I got. Daniela, a portuguese service staff, was really nice and patient with me. As a Quebec resident, it was the first time I had to call for this service (order the sperm units) - before the new provincial law, it was donne directly by the clinic. It was great to talk to someone in my mother language, specially in a such technical words environment. But, even more important to me, was the fact that she seemed to care about my calls. She was always ready to help and to try finding the best option for my family. A real efficient employee! So, thanks a lot!"
A nice comment from a client - “Merci vraiment beaucoup pour ta patience, ta générosité! Il est rare que nous avons du bon service comme ça.
A nice comment from a client - Thank you so much for helping make a difficult emotional process a lot easier for us! We will without a doubt recommend your services ????
A nice comment from a client - "Thank you for all your help. We have been very pleased with Outreach's service and will recommend you in the future"
Heather, Thank you so much for looking into this. Wonderful customer service. 🙂
Thank you Daniela
Your service and professionalism is amazing 🙂
Thank you and will definitely refer you guys again
You are quite literally the best!! Thank you!!